Changelog

v00.09.06 - Published in 08/27/2024

Improvements

  1. Destination type for automatic subtasks - Automatic subtasks now have new features. When configuring, you can define their destination, being:
    1. In Current Job - creates the subtask in the same job (Stream or Project) where the ticket was created
    2. In another job - creates the subtask in another predefined job
    3. In the requester's projects - creates the subtask in projects that the requester is linked to in the Users menu, limited to 3 projects

Corrections

  1. Report limit - We have corrected the calculation of records for the report issuance limit. The heaviest reports will be limited to 500 records. The lightest ones will be limited to 1000 records.

v00.09.05 - Published in 04/08/2024

Improvements

  1. Complete the ticket when completing subtasks - If this parameter is enabled in the Flow step settings, when completing all subtasks, the ticket can be moved to a pre-defined step
  2. Automatic Subtasks - We've created new fields to allow you to create automatic subtasks and displayed new information for easier management.
  3. Fill in customer when opening a ticket - The customer field is automatically filled in when the ticket is created by them.

Fixes

  1. Total project effort - We have corrected the calculation of total project effort
  2. Force completion of subtasks - We fixed the parameter validation message, which was not being displayed

v00.09.03 - Published in 01/10/2024

Fixes

  1. Available times in the calendar - We have corrected the display of available times in the Calendar and Tinysite

v00.09.04 - Published in 02/07/2024

New features

  1. Google Calendar Integration - We created the integration of Izzyplan calendars with Google Calendar. Integrate one or more Google calendars with Izzyplan calendars and share management in multiple ways.
  2. Automatic subtasks - You can now create automation in workflow steps so that subtasks are automatically created in any flow or project in the system. The progress of subtasks reflects the progress of the ticket.

Improvements

  1. Displaying new appointment information on the Tiny site - We are now displaying the start and end date and time of appointments on the appointment confirmation screen. We also created a parameter so that it is possible to display the names of appointment participants on the calendar event list screen.
  2. Display of scheduling and ticket protocols - When confirming a booking or ticket, it will now be possible to view a scheduling or ticket opening protocol. This protocol can be consulted in the system.
  3. Interval between appointments - We created a parameter for you to define the time interval between one appointment and another. By default the system will have a range equal to 0.
  4. Export responses from dynamic forms - When exporting tasks from a project or flow, if there are dynamic forms linked, all form fields are exported to the spreadsheet.
  5. Deleting users from the Organization - Now deleting users from the organization does not require unlinking active tasks, but it is not possible to assign them to new tasks.

Fixes

  1. Stakeholder see their own tickets - With the "View company tasks" parameter enabled, the system only displayed tickets associated with the Stakeholder's company, but now we also display tickets opened by them.
  2. Scheduling different assets at the same time - We created the parameter in the schedule settings to allow scheduling different assets at the same time.
  3. Google Social Login - We fixed the error during social login with Google

v00.09.01 - Published in 12/17/2023

New features

  1. Integrations API - We created the Izzyplan integrations API. The documentation can be accessed in the footer of the Izzyplan website.
  2. Task Webhook - We create the task webhook. With it, you choose the event you want to trigger the webhook and when this event happens, the task data will be sent to the informed endpoint. Webhooks can be accessed in Account Settings under the Integrations menu.

Improvements

  1. Restrict information by profile - In the Projects and Flows settings, on the Display tab, you can define which information each level will have access to. Restrictions can be applied to: Estimated time, executed time, points, cost, deadline, responsible, collaborators, requester, priority and attachments.
  2. Email validation - We put email validation in place to prevent fake emails or typing errors when sending invitations, updating user data or creating new accounts.
  3. New interface and website design - We have improved the website and system interface design to improve the user experience. Dozens of other usability improvements have been applied.
  4. File name display - When uploading, the file name is displayed next to the preview
  5. New Contacts - The contacts module is better and easier to use. Add profile photos, transform contacts into users and manage your customers.
  6. Stakeholder approval - Now you can configure the steps of a flow and authorize your customers to approve tickets.
  7. Project and flow filters in My Tasks - We created the Projects or Flows filter in the My Tasks menu to make your personal management easier.
  8. Filter and deadline columns in reports - We included the Deadline column and placed the deadline filter in the Projects and Flows reports.

Fixes

  1. We fixed the error that prevented stakeholders from starting a chat in the service queue

v00.08.04 - Published in 12/04/2023

Improvements

  1. Link Images and TinySite Changes - Add images to Tinysite buttons to replace icons. Use a logo image, name and website description separate from the Organization data.
  2. Event details in the Tinysite calendar reservation - During scheduling, interested parties will be able to place notes in the reservation, which will be displayed in the Event Details field in the calendar. We translate information in English into the local language.
  3. Mentioning users in task comments - We have improved the user mentioning feature to avoid browser incompatibility.
  4. Project or flow filter in My Tasks - We created the filter to allow you to view only Projects or Flows in the My Tasks menu.

Fixes

  1. Messenger text field blocking - Fixed text field blocking for internal chat conversations. We also fixed the automatic height adjustment of the chat window.
  2. Ordering of tasks in summary mode - We have corrected the ordering of tasks in summary mode for all modules.
  3. Error when linking user as contact - We have corrected linking users as contacts. Linking can be done when editing users.

v00.08.03 - Published in 11/19/2023

Improvements

  1. Colors on task cards - When configuring projects and flows, we created the "Task color" parameter. Now you can define whether you want to color the tasks according to the information in it.
  2. Display of category and days of delay on the card - On the Projects, Flows and My Tasks cards we display the full name of the category. And in Kanban mode we display days of delay for a task if the task.
  3. Reply to comments without rolling up the page - When making a comment within a task, the system will no longer roll up the page, ensuring a better experience when responding to comments.
  4. Task printing - In the Options menu of a task we now have the "Print" option. Print all task information for internal controls
  5. Automatic change in chat status - Now when the user leaves the system the status will automatically be offline and when they enter the system the status changes to the status it was previously. When unused, the status changes to absent.
  6. Schedule reservation without duration on Tinysite - When the reservation is for a product without a pre-determined duration, the user will be able to select the start and end date and time of the reservation on Tinysite.
  7. Multiple attachments in email tickets - Tickets opened via email now process multiple email attachments and turn them into ticket attachments.
  8. "Move to top" button - A task that is lower in the Kanban column can now be moved to the top with a simple click. The button will be shown in the Kanban card options.
  9. Maintain user links when changing stage tickets - When changing the stage ticket within the flow, the system will now maintain the link and time measurements of users who were already in it.
  10. Separate ticket parameters via email or Tinysite - We have separated the parameter for opening public tickets via Tinysite and via email. You can configure the flow configuration in the Automation tab.

Fixes

  1. Displaying messages from other organizations - We fixed the display of messages that appeared in Messenger but belonged to another organization that the user was linked to.
  2. User search for mention in comments - We have fixed the user search for marking comments in the task.
  3. Duplicate tasks with subtasks - We have fixed the error presented when duplicating a task with subtasks.

v00.08.02 - Published in 09/19/2023

Improvements

  1. Colors on task cards - When configuring projects and flows, we created the "Task color" parameter. Now you can define whether you want to color the tasks according to the information in it.
  2. New filters and columns in reports - We created new columns and filters in Project and Flow reports: Cost of time spent, cost of measured time, tags.
  3. New report - We created the task report per user
  4. Email Ticket Attachments - Ticket attachments opened via email are now converted to ticket attachments and email body images are also displayed in the ticket description
  5. Identify open agenda when creating an event - Now when creating an event, the system identifies which agenda is open and fills in the Agenda field

Fixes

  1. Error when opening ticket through TinySite - We have fixed the Recaptcha error displayed when creating a ticket through Tinysite
  2. See more of My Tasks Kanban - We fixed the error when loading tasks in the My Tasks menu when clicking the "See more" button at the end of the Kanban column
  3. Error when embedding Chat - We fixed the error when embedding Chat on other sites

v00.08.01 - Published in 09/10/2023

New features

  1. Reports Module - Generate reports, analyze, filter and extract complete data for printing, export in PDF and XLSX. In this launch version we created some features and some reports, but in the new versions we will launch new features such as: Sorting, choosing columns and new reports.

Improvements

  1. Project and Flow Recycle Bin - Now, when you delete a project or flow, they will no longer be permanently deleted. They will be sent to the trash. You can access the trash in the Settings > Jobs menu. You can restore the deleted project, permanently delete it from the trash or wait, as the deletion will be carried out automatically after 90 days.
  2. Total Hours Measured - In the "Total Effort by Team and State" element, we create the "Hours Measured" column. There you can find out how many hours were measured by the user in the selected period. The measured hours are saved every time the user uses the task's Stopwatch.

Fixes

  1. Error in Stopwatch running in two organizations - We fixed the error caused when running the timer at the same time in more than one organization. Now when running in one organization, execution in the others will be stopped and saved.
  2. Error in Tinysite background images - We fixed some images that had a broken path in the background list.

v00.07.06 - Published in 09/03/2023

corrections

  1. Errors in the sequence of the columns of My Tasks - We corrected the ordering of the Kanban columns of My Tasks, displaying the default order defined in the projects
  2. Error reorganizing tasks in kanban - Fixed reorganizing task cards into columns in kanban
  3. User search - Fixed user search

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